Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining options
Slightly grey curtains
7.2/10
Very good
Rooms
7.3
Location
9.0
Service
7.1
Dining
6.0
Guest reviews
7.2/10
based on 7 reviews
3.5/5
based on 538 reviews
7.5
7.5/10 based on 1784 reviews
#258 of 427 hotels in Munich based on Tripadvisor
Owen
United Kingdom,
March
2024
7.2/10
The hotel is very centrally located, making it convenient for exploring the city easily. The rooms were always clean with a walk-in storage space, although there was a slight delay in readiness upon arrival. The service was a mix of helpfulness and rudeness, and there were some issues with honesty and noise. The dining experience, while basic, offered delicious options at times. Overall, the location is a standout feature, despite a few service hiccups.
Rooms
8.0
The rooms were always clean with a walk-in storage space.
Service
5.0
The service had moments of helpfulness but also instances of rudeness and dishonesty.
Location
9.0
The location is awesome, very central, and within walking distance to major attractions and transportation hubs.
Dining
7.0
The dining experience was a mix of basic offerings and tasty options.
Facilities
7.0
The hotel offers convenient facilities for a comfortable stay.
Darren
United Kingdom,
February
2024
8.2/10
I had a pleasant stay at the hotel. The location was excellent near Karlsplatz, making it convenient to get around to all the places one wants to visit and see. The rooms were clean and tidy, although the curtains were a bit grey. The friendly staff made my stay more enjoyable, but the dining options were a bit limited.
Rooms
8.0
The rooms were clean and tidy, except for the curtains which were grey.
Service
9.0
The staff was very friendly, helpful, and thoughtful.
Location
9.0
The location was excellent near Karlsplatz, particularly with the underground only a few steps away.
Dining
7.0
The dining was a bit limited but still decent.
Facilities
8.0
The hotel offered tours/ticket assistance, enhancing the overall experience.
Great location
Limited dining options
William
United States,
September
2023
7.4/10
I had a mixed experience at the hotel. The rooms were warm but decently sized, and it was convenient to be close to the city buzz, though this meant some noise at night. The service was friendly and helpful. The location is excellent, near major attractions and transport links, but the dining options left much to be desired.
Rooms
7.0
The rooms were warm but easily adjusted by opening windows. They were big with a walk-in storage space.
Service
9.0
The service was very friendly and cooperative.
Location
9.0
The location was excellent, close to major attractions, including direct access to the airport.
Dining
5.0
The dining experience was a bit disappointing for the price paid.
Facilities
7.0
Facilities were standard without any standout features.
George
United Kingdom,
August
2023
7.2/10
The hotel is located perfectly at Karlplatz, which is perfect, in the center of the city. My room was a no-thrills affair, but with any and all practical needs ready at hand. Unfortunately, the room didn’t come with an a/c remote, but the hotel's location is unbeatable for explorers wanting to be close to transportation, good food, and shops.
Rooms
7.0
My room was a no-thrills affair, but with any and all practical needs ready at hand.
Service
6.0
The service was a bit strange with seemingly disinterested staff, but they were willing to assist with any issues we faced like offering another room with proper water facilities.
Location
9.0
The hotel is perfectly situated at Karlplatz, great for exploring the city with easy access to transportation, good food, and shops.
Dining
7.0
The dining experience was a bit skimpy but delicious, not as elaborate as other places, but satisfying.
Facilities
7.0
The hotel had all necessary facilities available for a comfortable stay. Nothing extraordinary but served its purpose.
central location
lacking a/c remote
Arthur
United Kingdom,
May
2023
7.2/10
The hotel offers spacious rooms that have been recently renovated. While the rooms tended to get hot, opening the windows helped, although city sounds could be heard at night. The service was friendly and informative, with some exceptions at the booking counter. The location is the best feature, allowing easy access to the central district and the Christmas market near Karlsplatz Train Station. The dining options were basic for the cost, lacking variety and value. Overall, the hotel provides a convenient stay with some room for improvement in certain areas.
Rooms
8.0
The rooms were spacious and seemed to have been recently renovated. They tended to get very warm, but opening the windows helped, though noise from the city could then be heard at night.
Service
7.0
The service was generally nice and informative, with very friendly staff throughout. There were some instances of rudeness and inattentiveness at the booking counter.
Location
9.0
The hotel's location is fantastic, being very close to the central station, with excellent access to public transportation. Walkable to most places in the central district, making it very convenient for exploring.
Dining
5.0
The dining experience was disappointing for the price, offering a very basic selection with limited choices. Not the best value for money at 11 euros per person.
Facilities
7.0
great location
disappointing dining
Cliff
United States,
May
2023
6.8/10
My stay at the hotel had its ups and downs. The rooms, while spacious with lots of daylight, felt noisy and lacked privacy due to the strange ventilation system. On the bright side, the location was perfect, just at Karlplatz, making it convenient to explore the city easily. The dining experience was a bit of a letdown, with limited options available. The service, although friendly, had some issues with noise levels. The facilities were adequate but could be improved.
Rooms
6.0
The room was spacious with lots of daylight but noisy and lacked privacy.
Service
7.0
The service was friendly but noisy at times.
Location
9.0
The location was perfect, just at Karlplatz, offering easy access to the main plaza and metro station.
Dining
5.0
The dining experience was a bit disappointing with limited options.
Facilities
7.0
The facilities were adequate but could be improved.
John
United Kingdom,
April
2023
7.2/10
The hotel offers clean and functional rooms, but the noise from the busy road can be disruptive, leading to a feeling of being unsafe. The service is generally helpful and accommodating, although not very attentive to arriving guests. The location is fabulous for sightseeing with easy access to public transportation, eateries, and major city sights. The dining experience is basic but satisfactory. Overall, a decent stay with some drawbacks to consider.
Rooms
7.0
The rooms were small but clean and functional. The bathroom was good, but the lack of windows and noisy environment can be a downside.
Service
7.0
The service was generally helpful and accommodating, but there could be more attention to arriving guests.
Location
9.0
The location is fabulous for exploring the city with convenient access to public transport and nearby attractions.
Dining
6.0
The dining experience was ok with friendly staff and basic but satisfying options.
Facilities
7.0
The hotel offers basic facilities suitable for a comfortable stay.
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